Medical Provider Newsletter - December 2018

What's new with you?

Are you moving? Changing TINs? Getting a new phone number?

The sooner you let us know--preferably before the change happens--the sooner we can update our system and avoid any delay in the processing of your claims and ensure that our members always know where to find you. Remember, if you are moving to a new location, our credentialing policy requires that you have privileges at a participating hospital proximate to your office. Also, if a provider leaves your practice, please let us know that as well.

Has your practice reached capacity?

Or perhaps you were full, but space has since opened up. Please let us know when you experience a change in status. Our provider directory includes a notation indicating whether a provider is accepting new patients or established patients only. Of course, the information is only useful to the member--and to your office--if it is accurate.

Do you know what information we have on record for you?

If you haven't checked your listing in our provider directory recently, visit or use the EMI Health mobile app to confirm that all of your contact information is correct. If you have updates, notify your provider relations representative.