Contact Us
Customer Service
- Check claims, benefits, or eligibility
- Ask questions about your bill or make payment
- Ask questions about your pharmacy benefits
6:00 am to 6:00 pm MT Monday-Friday Emails and texts are monitored during business hours only.
Access benefits, claims, and eligibility information
24/7 online with
My EMI Health.
Enrollment
- Change address, name, or other enrollment information
- Add or delete dependents or terminate coverage
- Request letter of creditable coverage
8:00 am to 5:00 pm MT Monday-Friday
Sales
- Request a quote
- Apply for appointment
- Learn about products or plans
8:00 am to 5:00 pm MT Monday-Friday
Group Premium Billing
- Ask questions about your group payment
- Ask questions about your automatic group payment
- Ask questions about the Group Billing Portal
8:00 am to 5:00 pm MT Monday-Friday Emails and texts are monitored during business hours only.
Subrogation/Payment Recovery
- Respond to an overpayment refund request
- Repay a claim overpayment with a credit card
- Provide accident, Worker’s Comp., or subrogation information
8:00 am to 5:00 pm MT Monday-Friday Emails and texts are monitored during business hours only.
Administration
8:00 am to 5:00 pm MT Monday-Friday
Preauthorization (Hospitalization / Surgery)
6:00 am to 6:00 pm MT Monday-Friday
Fax
24 hours a day
Address
5101 S Commerce Drive
Murray, UT 84107
Claims
Scan claim form and supporting documentation and upload your claim.