Medical Provider Newsletter

August 2025

Updates to Your Customer Service Experience

Your Customer Service experience has gotten even easier. Now, whenever you call, you can discuss as many claims as you need rather than just one at a time. To speak with a representative about any claims questions call 801-262-7476 or toll free at 800-662-5850.

Send Claims with Attachments through Our Website

While you are required to use EDI to submit claims that don't have attachments, you have the option to submit claims with attachments directly through our website. Click below to find the webpage where you can submit your claims. https://emihealth.com/Forms/ClaimAttachments?utm_campaign=Increase%20Awareness&utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-_x7W0Upe2Xpu5HYyAx5GSau6u-hQiSEn3uOxOODJrk1GMes7GGlTmM4oWTfBKVB2jpSz4y

Introducing Our New Manager

Introducing our new Provider Relations Manager Jessica Poole. As manager, Jessica will oversee the development and implementation of strategic networking plans. She will serve as liaison to providers and direct the provider relations team. You can contact her at 801-270-2882 or jpoole@emihealth.com.

Introducing Our New Representative

Introducing our new Provider Relations Representative Debbie Sainsbury, who will be working with medical providers throughout northern Utah. Brooke Anderson will continue to represent southern Utah. If you have any questions for your representative, you can find their information on our website.