Customer Service
Please include the policyholder’s name and member ID or social security number, the patient’s name and date of birth, and your mailing address in all emails.
6:00 am to 6:00 pm MST
Monday-Friday
Emails and texts are monitored during business hours only.
Enrollment
Have your member number or social security number ready
8:00 am to 6:00 pm MST
Monday-Friday
Sales
8:00 am to 5:00 pm MST
Monday-Friday
Group Premium Billing
8:00 am to 5:00 pm MST
Monday-Friday
Emails and texts are monitored during business hours only.
Subrogation/Payment Recovery
8:00 am to 5:00 pm MST
Monday-Friday
Emails and texts are monitored during business hours only.
Administration
1-801-262-7476
8:00 am to 5:00 pm MST
Monday-Friday
Preauthorization (Hospitalization / Surgery)
8:00 am to 5:00 pm MST
Monday-Friday
Fax
1-801-269-9734
24 hours a day
Mailing Address
5101 S Commerce Drive
Murray, UT 84107
Claims
Scan claim form and
supporting documentation
and upload your claim.