Contact Us
Customer Service
- Check claims, benefits, or eligibility
- Ask questions about your bill or make payment
- Ask questions about your pharmacy benefits
6:00 am to 6:00 pm MT Monday-Friday Emails and texts are monitored during business hours only.
Access benefits, claims, and eligibility information
24/7 online with
My EMI Health.
Enrollment
- Change address, name, or other enrollment information
- Add or delete dependents or terminate coverage
- Request letter of creditable coverage
8:00 am to 5:00 pm MT Monday-Friday
Sales
- Request a quote
- Apply for appointment
- Learn about products or plans
8:00 am to 5:00 pm MT Monday-Friday
Group Premium Billing
- Ask questions about your group payment
- Ask questions about your automatic group payment
- Ask questions about the Group Billing Portal
8:00 am to 5:00 pm MT Monday-Friday Emails and texts are monitored during business hours only.
Subrogation/Payment Recovery
- Respond to an overpayment refund request
- Repay a claim overpayment with a credit card
- Provide accident, Worker’s Comp., or subrogation information
8:00 am to 5:00 pm MT Monday-Friday Emails and texts are monitored during business hours only.
Administration
8:00 am to 5:00 pm MT Monday-Friday
Preauthorization (Hospitalization / Surgery)
6:00 am to 6:00 pm MT Monday-Friday
6:00 am to 6:00 pm MT Monday-Friday
EMI Health/Utah, Aetna, BCBS, and First Health Providers After Hours
Cigna Providers After Hours
Fax
24 hours a day
Address
5101 S Commerce Drive
Murray, UT 84107
Claims Submissions
Scan claim form and supporting documentation and upload your claim.
EMI Health
PO Box 21482
Eagan, MN 55121
For paper claims
SX110
Payer ID (for EDI claims)